Frequently Asked Questions about the Price Comparison Shopping Calculators.
CompetingPrices.com™'s price comparison shopping calculators. CompetingPrices.com™'s local phone service price comparison shopping calculator.
Frequently Asked Questions about the  CompetingPrices.com™ Price Comparison Shopping Calculators.
Price Comparison Shopping Calculators
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Phone Service and Comparison Shopping Frequently Asked Questions, (FAQ)


CompetingPrices.com™ Price Comparison Shopping Calculators is a free set of online price-comparison shopping calculators that shows you providers who serve your locale and compares what they would charge for your personal usage within seconds - without collecting personal information.

FAQ Index

How do comparison shopping calculators work?

CompetingPrices.com™ presents a free set of online telecommunication price-comparison calculators, which you may find listed in bold links in the left column.  There are other places on the web where you can find price comparison calculators like these, but as far as I know, this site is the first place where it's easy to find all of them.

These calculators help you with your comparison shopping not only by finding providers who serve your locale using either your telephone prefix or zip code, but most of them also compare what those providers would charge for your personal usage within seconds - without collecting any personal information.

The exceptions are:

Quick Calculator
If you can't be bothered to figure out how much State-to-State, In-State, or International long distance calling you do, the Quick Calculator is just for you.  It will make some assumptions about your calling habits just so it can show you providers who serve your telephone prefix, and what rates they charge.
Local and Bundled Telephone Services
The costs for providing local telephone service can no longer be determined without a complete telephone number.
Dedicated Lines
Due to the unique needs of each Dedicated Line client, contact information is collected and a consultant will analyze the needs and present customized proposals from available providers.
Broadband Internet Services
The availability of broadband services cannot be determined using Zip Codes or telephone prefixes, so your telephone number is necessary to determine the availability of DSL, and your street address is necessary to determine the availability of Cable service.  If your street address is not in the USPS database, your postal address is still necessary to determine the availability of Satellite services.

To calculate comparisons, Price Comparison Shopping Calculators currently compile information from the following sources, as applicable: Sprint, BellSouth, Charter High Speed, Comcast, Qwest, Mediacom, Earthlink, SBC Yahoo, Verizon, Liberty Wireless, Extreme Pagers, T-Mobile, AT&T Wireless, Cingular, Opex, Covista, PowerNetGlobal, Z-Tel, Unitel, TalkAmerica, Broadvox, AccuDial, Kall8, Broadwing, ACC Business, LaunchNet, Firefly, SunRocket, Webmax Netifice, Network Innovations, XO Communications, New Edge Networks, TelePacific Communications, Xspedius Communications, US LEC Communications, MegaPath Networks, GeoQuote, iConnectHere, Cognigen Switching Technologies, Talk Home, USATEL, Adelphia, Direcwav, Broadvox, KallCents, UltraConference, Warp Speed Hosting, HostingWithUs, Extreme Programming, Faxaway, GeoQuote, Nextel, Inphonic, Dish Network, Insight Communications, and Hughes Net.

I would be happy to see more companies participate. If you are in a position to suggest participation to a company not listed in the results, please refer them to the Vendors' Page. I especially look forward to participation from the Broadband over Power Line, (BPL), industry.

Why isn't my current provider included?

CompetingPrices.com and Cognigen cannot compare your provider unless we have that provider's consent to have their services and prices compared with their competition. To be quite frank, those providers who have the lion's share of customers in their service area typically don't like having their services and prices compared against their competition, because they know that it is much easier to keep their current clients than to recruit new clients.

Other providers may simply be unaware of the opportunity presented by participating in the Price Comparison Calculators. You are welcome to refer your provider to our Vendors page.

 How can I get my current provider to offer me better rates?

There is no surer way to find out that your own provider has more competitive service plans than the plan they already sold you, than to choose a new provider. The moment they realize that you no longer use their service, they will start hounding you to come back. In some cases, such as local phone service, or any other service to which you can "port" you current number, your current provider will know that you are switching before the switch takes place, and do everything they can to make it worth your while to cancel the switch.

 Do phone companies always charge the same rate shown on the calculators?

Most long distance telephone companies charge rates for in-state calls that are different from the rates they charge for interstate calls. Most of them charge the same rate for Intra-LATA, (Local Access and Transport Area, a.k.a. "local toll calls"), calls that they charge for in-state calls, but not all of them. You should examine the web site for any phone company in which you are interested, to determine what their rates are for each type of call.

Switching your Intra-LATA service when you choose a new long distance carrier is optional. If you want your current long distance service to continue handling your Intra-LATA calls, simply leave the check box for that option unchecked on the order form.

 What if I don't receive the Customer Support Info or a Confirmation Email from the phone company?

  1. Please make sure you enter your email address carefully when you are Ordering or requesting Customer Service. Most failures to receive support or confirmation messages result from silly typos that customers already know better than to make.
  2. Check for an email from the company, sent to the address you provided when you ordered, including in your Bulk or Spam email folder. If it is in your Bulk or Spam folder, you may want to reconsider your spam filter settings, to allow yourself to receive legitimate business messages. If you cannot control your own spam filters, you may want to reconsider your choice of email service.
  3. If you still don't find the message, please use the Customer Service contact form on that company's web site to let them know you did not receive it. Please see item #1, above.
  4. If you cannot receive the message at your current email address, even in your Bulk or Spam folder, your email service is filtering it as spam before it even reaches your account, and you will be unable to conduct business using any address on that email service.

 What if my PIC is Frozen?

PIC only applies to, "dial one", landline long distance services. However, it may apply to long distance services that are bundled with other services to which you subscribe, such as Local phone service. Your new provider may or may not switch your remaining services while your long distance service is held up by a frozen PIC. This will be according to that company's policy, and you will need to ask them. Even if they do so, they probably will not honor prices that are contingent upon a bundled plan to which you agree, until you honor the agreement.

Each long distance telephone company handles PIC Freezes according to procedures dictated by technologies that will vary from company to company, and may vary from one location to another even for the same company, so any attempt to handle the process yourself before receiving instructions from your new phone company can cause problems, delay your new service, and cost you unnecessary money.

The best thing to do is to wait for your new phone company to either ask you, or recognize that your PIC is frozen, and provide instructions. If the company does not contact you right away, contact them using customer service instruction they provide when you subscribe.

 Should I cancel my old phone account?

This depends upon the kind of service you are replacing:

  • Local phone service:
    • No! If you cancel your existing phone account, you will have to pay to have a new line installed by your Local Exchange Carrier, (LEC). (Yes, the old line is physically still there, but the greedy LEC will charge to "install" it anyway.) Your new phone company will switch your service for you when it is safe. Please see the Local Phone Service FAQ for further explanation.
  • Local, VOIP, or cellular phone service:
    • If you want to keep your phone number - No! Once you cancel your existing phone account, you no longer have a phone number, so you cannot "port" it to your new account, and must have a new number assigned. Your new phone company will switch your service for you when it is safe.
  • Long distance phone service:
    • Later- after the new service is working. Your new phone company will switch your service for you, but they have no authority to cancel your old account, so if your old long distance company charges a monthly fee, they will continue to charge it until you cancel that account. Even if they don't charge a fee, it would only be proper to notify them that you no longer use their services, once the new service works.

 Why should I return to CompetingPrices.com� after I find what I'm looking for?

Thanks for checking out CompetingPrices.com™. While I hope that the Price Comparison Shopping Calculators will help you to save money in ways that I haven't helped you before, as I continue:

  • Improving the calculators
  • Adding new service and product categories
  • Adding new providers
  • Adding new plans

They may very well help you find a better provider, plan, or type of service than one you previously found through this site. I won't feel badly about you switching to a better plan, if you won't. :^)

What Taxes and Fees Will it Cost?

Your taxes are figured as percentages of the cost of your telephone usage. In general*, these percentages remain the same, regardless which company provides your service. However, the percentages do vary according to the type of telephone service you purchase and your exact location, including your state, and possibly your county, city, and other regional jurisdiction. Neither Competingprices.com™ nor Cognigen Networks can determine either the percentage or actual cost of taxes on your phone bill.

Due to the nature of their services, some of the companies can provide an estimated percentage range of taxes in their own FAQ. However, the best that CompetingPrices.com™ can do is offer the "common sense" suggestion that the lower the cost of your telephone usage is, the lower the cost of the tax based upon it will be.

*Universal Service Fund charges vary from one carrier to another. The carriers listed on this site currently charge between about 8% to 11%. This percentage will vary from year to year, according to FCC guidelines.

What is a Redirected Form?

During the calculation process, web forms redirect your minimal, non-identifiable information to servers that compare it with databases containing information about the service providers.  This redirection process may cause prudent security settings to warn you that it is taking place, because in some cases, it is unsafe to submit personally identifiable information via redirected forms.

You are assured that using the redirected forms at CompetingPrices.com is safe because:

  • Except when clearly marked, information that you supply is not saved for any further purpose.
  • Except when clearly marked, information that you supply is not adequate to personally identify you.
  • Your privacy is also assured by the CompetingPrices.com™'s W3C Privacy Policy.

Can I republish information that I find here?

You are welcome to republish snippets of information from the site, along with due credit for its source, including a link to the web page where you found it. (Linking information is available on the Linking page.) If you need more than a couple of paragraphs of information, CompetingPrices.com™ will be happy to produce a media release supplying information customized for your needs. is also available for interviews and lectures.

Price comparisons produced by the calculators should never be republished, because the prices supplied may change at any time. Some vendors are loathe to update obsolete or conflicting prices on their own web sites, and are all the more loathe to update our databases, so we struggle to keep the prices within it current. Publishing pricing information in a static form would only make it less reliable. CompetingPrices.com™ suggests linking to the calculator instead. However, if you would like to have your own access to the dynamic pricing information, please see the next question:

Can I or my organization provide the same public service?

Absolutely - and the amount of money and effort you invest into the service is your choice. Regardless whether you are an individual or represent a business entity or non-profit organization, you can start providing this service right now - FREE of charge. To find out how:

ClickThru HotSpot!

Vote for CompetingPrices.com.


To compare Residential, Business, Dedicated, International, Calling Card, Cellular, Local, or Long Distance services, please use the specialized price comparison shopping calculators linked in the left column.

*PLEASE NOTE: Due to periodic price adjustments by carriers, rate calculations are for comparison purposes only. While we attempt to keep the calculator as up-to-date as possible, Cognigen Networks, Inc. and CompetingPrices.com™ are not responsible for rate variances. Cell phones and other high cost destinations within certain countries may be charged at a substantially higher rate. Please see each individual provider for complete details. State-to-State assumes calling within lower 48 states. Use an International Call Calculator to compare costs for calls to Alaska and Hawaii

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CompetingPrices.com™ Price Comparison Frequently Asked Questions (FAQ)