Local
and Bundled Phone Service FAQ
What
if I only want to change my local phone service?
Make sure that your new bundled service does not place
you under contract to keep the bundled long distance service.
Once the bundled account is established, the long
distance carrier of your choice will be happy to switch
your long distance to their service. What if
I'm outside the United States of America?
Even though there are numerous
international long distance carriers participating in
the Price Comparison Shopping Calculators, there are
no local phone services from outside the United States
participating at this time.
What
if I don't already have a phone line, or my current phone
is cellular?
If your local phone company
denies you service due to an unpaid bill or credit rating,
it is unlikely any other company will offer you service,
whether you deserve such treatment, or not. You may be
better off obtaining a prepaid
phone account.
Otherwise, it should be possible to order
a new phone line through Trinsic/Z-Tel, and possibly other, non-participating
phone companies. However, many customers
who do so experience severe delays and poor service because:
-
The
line is still installed by the local phone company.
-
The
local phone company gives their own customers priority
for installation service.
-
The
local phone company blames incorrectly installed lines
upon incorrect order placement by the company through
which the lines were ordered.
-
The phone company through which the line is ordered
also refuses to take responsibility, because they
did not do the incorrect installation.
Beware of Standard
Corporate Policy: "The customer is always wrong."
Therefore, CompetingPrices.com™
suggests that you order your new phone line through the
local phone company, and then switch to the company of
your choice when you are satisfied that the line is correctly
installed.
With that information in your
possession, if you still wish to price service for a location
where you do not currently have a phone number, you may
call Trinsic / Z-Tel Toll-free at:
1(877)504-8067, using
AgentID 97634 and SubagentID 14209.
What if I
have DSL?
If you have a DSL line, you
will need to cancel DSL service before you can transfer
your local phone service to a different company. You may
reinstate DSL service afterward, if your new phone company
offers it. As of this writing, Trinsic is the only
participating company doing so.
However, you may still choose
any type of broadband service that is available to your location, and
have it installed on a separate line.
What
if I have Universal Lifeline Service?
You will lose your Universal Lifeline status when
you change to a different local phone carrier, so you
are better off to keep your Universal Lifeline telephone
account. To save more money,
try comparing long distance carriers.
**PLEASE
NOTE: Due to periodic price adjustments by carriers,
rate comparison calculations are for comparison purposes
only. While we attempt to keep the calculator as up-to-date
as possible, Cognigen
Networks, Inc. and CompetingPrices.com™ are
not responsible for rate variances. Cell phones and other
high cost destinations within a country may be charged
at a substantially higher rate. Please see each individual provider for complete details. State-to-State assumes calling
within lower 48 states. Use an International Calculator for calls to Alaska and Hawaii.
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